Fabricante de puertas de ducha de China para proyectos., al por mayor, y soporte OEM.

12h Inquiry Response · 5-Año de garantía · 190+ Countries

Shower Door Service Built on Measurable SLA Commitments

12-hour inquiry response, 15-day sampling, 30-day bulk production, 5-year shower-door warranty. Every SLA is documented, tracked, and backed by a 151-person team across a 15,000 m² factory in Foshan, Porcelana.

KJbath service engineer reviewing shower door installation drawings with a client project team
★★★★★

From drawing review to packaging checks, their workflow removed guesswork at every step.— Priya, Private-Label Buyer

12h Inquiry Response Time
5-year Shower Door Warranty
15 días Sample Lead Time
30 días Bulk Production (First Order)
Service Matrix

Six service modules. Every commitment is measurable.

Each module maps to one stage of your procurement cyclerun by a 151-person team (20 ventas, 12 R&D, 120 producción) inside a 15,000Foshan factory. No generic promises: every item below is a documented SLA.

Module 01

Design Deepening & DFM

A structural pre-check within 24 horas of receiving your drawings. Our 12-engineer R&D team reviews dimensions, waterproofing dead corners, hardware direction, glass thickness, and installation logic before quotation.

24h DFM review Diseño & creación de prototipos
Module 02

Sampling & Prototipos

Custom samples in 15 días from confirmed drawing. Custom molds are retained for repeat orders, NDA protection is available for exclusive hotel designs, and MOQ starts at 10 sets on main models.

15-day samples · Cantidad mínima de pedido 10 conjuntos Sampling flow
Module 03

Control de calidad & Proceso de dar un título

Five in-house teststempering, impact, packaging drop, salt spray (96h / 240h coastal), and 100,000-cycle rollerwith a QC report carrying real test data on every shipment. SGCC & CE certified.

5 tests · SGCC & CE Control de calidad
Module 04

Logística & embalaje

Standardized honeycomb-carton + reinforced wooden-crate embalaje, validated by drop testing. Export to 190+ countries and regions, with per-unit labeling by room, zone, or floor for project sites.

190+ países · numbered packing
Module 05

Soporte de instalación

A professional illustrated installation manual in every carton, online video guidance for complex structures, and 24-hour technical support response for on-site contractors and project teams.

24h technical response
Module 06

Garantía & After-Sales

5-year shower door warranty, 3-year hardware warranty, lifetime online technical support. Spare-part kits (rollers and seals) ship with every order for immediate field replacement.

5y door · 3y hardware · lifetime support
Full-Process SLA Timeline

One clock, from inquiry to after-sales.

SLA timers start the moment you submitno chasing, no ambiguity. This is the exact sequence every order follows, with the lead times we commit to contractually.

1 12h

Inquiry Response

Every international inquiry answered within 12 hours by our 20-person sales team.

2 24h

DFM Pre-Check

Structural review of your drawings with value-engineering feedback returned within 24 horas.

3 15 días

Sampling

Custom sample produced in 15 días. Custom molds retained for your reorders.

4 30 días

Producción en masa

First order in 30 días, reorders in 20–25 días, on 1,000 sets/month flexible capacity.

5 5 tests

QC & Documentación

Tempering, impact, drop, salt-spray, and roller testingwith a QC report per shipment.

6 Room

embalaje & Logística

Cartón de nido de abeja + wooden crate, packed and labeled by room, zone, or floor.

7 5y / 3y

After-Sales & Garantía

5-year door and 3-year hardware warranty, with lifetime online technical support.

Payment: 30% deposit + 70% after pre-shipment inspection NDA: protection for exclusive hotel designs Tooling: custom molds retained for reorders Cantidad mínima de pedido: 10 sets on main models
Per-Order Deliverables

What ships with every orderno exceptions.

A standardized documentation and spare-part package in every carton, so your site team can install, inspect, and maintain without waiting for follow-up emails.

QC inspection report

Tempering rate, impact result, and salt-spray data recorded for your specific batchnot a generic certificate.

SGCC / CE certificate copy

Safety Glazing Certification Council and EU conformity documentation, so your inspector has evidence on day one.

Illustrated installation manual

Profesional, diagram-led guidance written for on-site contractorsnot a photocopied leaflet.

Spare-part kit

Replacement rollers and sealing strips for immediate field maintenance, included with every shipment.

Cartón de nido de abeja + reinforced wooden crate

Embalaje validado mediante prueba de caída, reinforced for ocean freight and labeled to your delivery logic.

Wooden export crates labeled SHOWER DOOR with 8mm clear glass panel details, FRAGILE icons and green strapping
Export packinghoneycomb carton inside a reinforced wooden crate, labeled per unit
Preguntas frecuentes

Frequently asked questions about our service workflow

Six questions our buyers ask most often — covering response time, sampling, after-sales, garantía, installation, and long-term cooperation.

Can your team help review drawings before we place a formal order?

For Project BuyersSí. We provide a 24-hour DFM (Design for Manufacturing) structural pre-check on every drawing submission. Nuestra R&D team reviews dimensions, structure assumptions, hardware direction, glass thickness, and packaging concerns before production starts — so the conversation is not limited to quotation only.

What happens if a shipment arrives with damaged parts?

For ImportersOur after-sales process checks photo evidence, batch information, and packing records first, then arranges spare-part or tempered-glass replacement according to the confirmed issue. Every order ships with a spare-part kit (rollers and seals) for immediate field repair, and our 5-year door / 3-year hardware warranty covers confirmed defects.

Do you support installation guidance for more complex structures?

Para contratistasSí. Every order includes a professional illustrated installation manual. For complex enclosure structures, our team provides online video guidance and 24-hour technical support response to reduce installation uncertainty for on-site contractors.

Can service support continue after the first order?

For Repeat BuyersThat is the expectation. Repeat buyers get continuity in configuration logic, packaging standards, and issue escalation. Custom molds are retained for repeat orders, and reorder production drops to 20–25 days. Our support is structured around longer-term cooperation, not one-off transactions.

What is your sample lead time and minimum order quantity?

For New BuyersSample lead time is 15 days from confirmed drawing. MOQ starts at 10 sets for our main models (JL712, JL139, JK1934, JP0206, JP0204, MODEL D, JP103). Payment terms are 30% deposit + 70% balance after pre-shipment inspection. NDA protection is available for exclusive hotel designs.

Which certifications do your shower doors carry for North American and European markets?

For Compliance TeamsOur glass carries SGCC (Safety Glazing Certification Council) for North America and CE (EN 12150) para Europa. We also hold ISO 9001, ISO 14001, and ISO 45001 management-system certifications. Glass standards met include ANSI Z97.1 (A NOSOTROS), EN 12150 (UE), y AS/NZS 2208 (Australia). Certificate copies ship with every order.

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