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China-Hersteller von Duschtüren für Projekte, Großhandel, und OEM-Unterstützung.

12h Anfragebeantwortung · 5-Jahr Garantie · 190+ Länder

Shower Door Service Built on Measurable SLA Commitments

12-hour inquiry response, 15-Tagesprobenahme, 30-day bulk production, 5-Jahr Garantie auf die Duschtür. Every SLA is documented, tracked, and backed by a 151-person team across a 15,000 M² Fabrik in Foshan, China.

KJbath service engineer reviewing shower door installation drawings with a client project team
★★★★★

“From drawing review to packaging checks, their workflow removed guesswork at every step.” — Priya, Private-Label Buyer

12H Inquiry Response Time
5-Jahr Shower Door Warranty
15 Tage Probenvorlaufzeit
30 Tage Bulk Production (First Order)
Service Matrix

Six service modules. Every commitment is measurable.

Each module maps to one stage of your procurement cycle — run by a 151-person team (20 Verkauf, 12 R&D, 120 Produktion) innerhalb einer 15.000㎡ Foshan-Fabrik. No generic promises: every item below is a documented SLA.

Module 01

Design Deepening & DFM

A structural pre-check within 24 Std. of receiving your drawings. Our 12-engineer R&D team reviews dimensions, waterproofing dead corners, Hardware-Richtung, Glasdicke, and installation logic before quotation.

24h DFM review Design & Prototyping
Module 02

Probenahme & Prototyp entwickeln

Custom samples in 15 Tage from confirmed drawing. Kundenspezifische Formen bleiben für Nachbestellungen erhalten, NDA protection is available for exclusive hotel designs, und MOQ beginnt bei 10 Sets auf Hauptmodelle.

15-Tagesproben · Mindestbestellmenge 10 Sätze Sampling flow
Module 03

Qualitätskontrolle & Zertifizierung

Five in-house tests — Temperierung, Auswirkungen, Verpackungsabfall, Salzsprühnebel (96H / 240h Küste), and 100,000-cycle roller — with a QC report carrying real test data on every shipment. SGCC & CE certified.

5 Tests · SGCC & CE Qualitätskontrolle
Module 04

Logistik & Verpackung

Standardized honeycomb-carton + verstärkte Holzkiste Verpackung, validated by drop testing. Export to 190+ Länder und Regionen, with per-unit labeling by room, Zone, or floor for project sites.

190+ Länder · numbered packing
Module 05

Installation Support

A professional bebilderte Installationsanleitung in every carton, online video guidance for complex structures, and 24-hour technical support response for on-site contractors and project teams.

24h technische Antwort
Module 06

Garantie & After-Sales

5-Jahr shower door warranty, 3-Jahr Hardware-Garantie, lebenslanger technischer Online-Support. Spare-part kits (rollers and seals) ship with every order for immediate field replacement.

5y door · 3y hardware · lifetime support
Full-Process SLA Timeline

One clock, from inquiry to after-sales.

SLA timers start the moment you submit — kein Jagen, no ambiguity. This is the exact sequence every order follows, mit den von uns vertraglich zugesagten Lieferzeiten.

1 12H

Anfrageantwort

Jede internationale Anfrage wurde innerhalb von 24 Stunden beantwortet 12 hours by our 20-person sales team.

2 24H

DFM Pre-Check

Structural review of your drawings with value-engineering feedback returned within 24 Std..

3 15 Tage

Probenahme

Custom sample produced in 15 Tage. Custom molds retained for your reorders.

4 30 Tage

Massenproduktion

First order in 30 Tage, Nachbestellungen in 20–25 Tage, on 1,000 sets/month flexible capacity.

5 5 Tests

QC & Dokumentation

Temperieren, Auswirkungen, fallen, Salzsprühnebel, und Rollenprüfung — with a QC report per shipment.

6 Zimmer №

Verpackung & Logistik

Wabenkarton + Holzkiste, packed and labeled by room, Zone, or floor.

7 5y / 3y

After-Sales & Garantie

5-year door and 3-year hardware warranty, mit lebenslangem technischen Online-Support.

Zahlung: 30% Kaution + 70% nach Inspektion vor dem Versand NDA: protection for exclusive hotel designs Tooling: Benutzerdefinierte Formen werden für Nachbestellungen aufbewahrt Mindestbestellmenge: 10 Sets auf Hauptmodelle
Per-Order Deliverables

What ships with every order — no exceptions.

A standardized documentation and spare-part package in every carton, so your site team can install, inspect, and maintain without waiting for follow-up emails.

QC inspection report

Temperierrate, impact result, and salt-spray data recorded for your specific batch — not a generic certificate.

SGCC / Kopie des CE-Zertifikats

Safety Glazing Certification Council and EU conformity documentation, Damit Ihr Inspektor vom ersten Tag an Beweise hat.

Bebilderte Installationsanleitung

Professional, diagram-led guidance written for on-site contractors — not a photocopied leaflet.

Spare-part kit

Replacement rollers and sealing strips for immediate field maintenance, included with every shipment.

Wabenkarton + reinforced wooden crate

Falltest-validierte Verpackung, reinforced for ocean freight and labeled to your delivery logic.

Holzkisten für den Export mit der Aufschrift „SHOWER DOOR“ und 8-mm-Klarglasscheibendetails, FRAGILE Symbole und grüne Umreifung
Export packing — honeycomb carton inside a reinforced wooden crate, labeled per unit
FAQs

Frequently asked questions about our service workflow

Six questions our buyers ask most often — covering response time, sampling, after-sales, Garantie, Installation, and long-term cooperation.

Can your team help review drawings before we place a formal order?

For Project BuyersJa. We provide a 24-hour DFM (Design für die Fertigung) structural pre-check on every drawing submission. Unser R&D team reviews dimensions, structure assumptions, Hardware-Richtung, Glasdicke, and packaging concerns before production starts — so the conversation is not limited to quotation only.

What happens if a shipment arrives with damaged parts?

For ImportersOur after-sales process checks photo evidence, batch information, and packing records first, then arranges spare-part or tempered-glass replacement according to the confirmed issue. Every order ships with a spare-part kit (rollers and seals) for immediate field repair, and our 5-year door / 3-year hardware warranty covers confirmed defects.

Do you support installation guidance for more complex structures?

Für AuftragnehmerJa. Every order includes a professional illustrated installation manual. For complex enclosure structures, our team provides online video guidance and 24-hour technical support response to reduce installation uncertainty for on-site contractors.

Can service support continue after the first order?

For Repeat BuyersThat is the expectation. Repeat buyers get continuity in configuration logic, packaging standards, and issue escalation. Kundenspezifische Formen bleiben für Nachbestellungen erhalten, and reorder production drops to 20–25 days. Our support is structured around longer-term cooperation, not one-off transactions.

What is your sample lead time and minimum order quantity?

For New BuyersDie Probenvorlaufzeit beträgt 15 days from confirmed drawing. Mindestbestellmenge beginnt bei 10 Sets für unsere Hauptmodelle (JL712, JL139, JK1934, JP0206, JP0204, MODELL D, JP103). Payment terms are 30% Kaution + 70% Restbetrag nach Inspektion vor dem Versand. NDA protection is available for exclusive hotel designs.

Which certifications do your shower doors carry for North American and European markets?

For Compliance TeamsOur glass carries SGCC (Zertifizierungsrat für Sicherheitsverglasung) for North America and CE (IN 12150) für Europa. We also hold ISO 9001, ISO 14001, und ISO 45001 management-system certifications. Glass standards met include ANSI Z97.1 (UNS), IN 12150 (EU), und AS/NZS 2208 (Australien). Certificate copies ship with every order.

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