Produttore cinese di porte doccia per progetti, all'ingrosso, e supporto OEM.

12h Risposta alla domanda · 5-Year Warranty · 190+ Paesi

Shower Door Service Built on Measurable SLA Commitments

12-hour inquiry response, 15-campionamento giornaliero, 30-day bulk production, 5-anno di garanzia sulla porta della doccia. Every SLA is documented, tracked, and backed by a 151-person team across a 15,000 M² factory in Foshan, Cina.

KJbath service engineer reviewing shower door installation drawings with a client project team
★★★★★

From drawing review to packaging checks, their workflow removed guesswork at every step.— Priya, Private-Label Buyer

12H Inquiry Response Time
5-year Shower Door Warranty
15 giorni Tempi di consegna del campione
30 giorni Bulk Production (First Order)
Service Matrix

Six service modules. Every commitment is measurable.

Each module maps to one stage of your procurement cyclerun by a 151-person team (20 saldi, 12 R&D, 120 produzione) inside a 15,000Foshan factory. No generic promises: every item below is a documented SLA.

Module 01

Design Deepening & DFM

A structural pre-check within 24 ore of receiving your drawings. Our 12-engineer R&D team reviews dimensions, waterproofing dead corners, direzione dell'hardware, spessore del vetro, and installation logic before quotation.

24h DFM review Progetto & prototyping
Module 02

Campionamento & Prototipazione

Custom samples in 15 giorni from confirmed drawing. Gli stampi personalizzati vengono conservati per ordini ripetuti, NDA protection is available for exclusive hotel designs, and MOQ starts at 10 sets on main models.

15-day samples · MOQ 10 imposta Sampling flow
Module 03

Controllo di qualità & Certificazione

Five in-house teststempering, impact, packaging drop, salt spray (96H / 240h coastal), and 100,000-cycle rollerwith a QC report carrying real test data on every shipment. SGCC & CE certified.

5 tests · SGCC & CE Quality control
Module 04

Logistica & Confezione

Standardized honeycomb-carton + cassa di legno rinforzata confezione, validated by drop testing. Export to 190+ countries and regions, with per-unit labeling by room, zone, or floor for project sites.

190+ Paesi · numbered packing
Module 05

Supporto di installazione

A professional illustrated installation manual in every carton, online video guidance for complex structures, and 24-hour technical support response for on-site contractors and project teams.

24h technical response
Module 06

Garanzia & After-Sales

5-year shower door warranty, 3-year hardware warranty, supporto tecnico online a vita. Spare-part kits (rollers and seals) ship with every order for immediate field replacement.

5y door · 3y hardware · lifetime support
Full-Process SLA Timeline

One clock, from inquiry to after-sales.

SLA timers start the moment you submit — nessun inseguimento, no ambiguity. This is the exact sequence every order follows, with the lead times we commit to contractually.

1 12H

Risposta alla domanda

Every international inquiry answered within 12 hours by our 20-person sales team.

2 24H

DFM Pre-Check

Structural review of your drawings with value-engineering feedback returned within 24 ore.

3 15 giorni

Campionamento

Custom sample produced in 15 giorni. Custom molds retained for your reorders.

4 30 giorni

Produzione di massa

First order in 30 giorni, reorders in 20–25 giorni, on 1,000 sets/month flexible capacity.

5 5 tests

Controllo qualità & Documentazione

Tempering, impact, drop, salt-spray, and roller testingwith a QC report per shipment.

6 Room

Confezione & Logistica

Honeycomb carton + wooden crate, packed and labeled by room, zone, or floor.

7 5y / 3y

After-Sales & Garanzia

5-year door and 3-year hardware warranty, with lifetime online technical support.

Payment: 30% depositare + 70% after pre-shipment inspection NDA: protection for exclusive hotel designs Tooling: custom molds retained for reorders MOQ: 10 sets on main models
Per-Order Deliverables

What ships with every orderno exceptions.

A standardized documentation and spare-part package in every carton, so your site team can install, inspect, and maintain without waiting for follow-up emails.

QC inspection report

Tempering rate, impact result, and salt-spray data recorded for your specific batchnot a generic certificate.

SGCC / CE certificate copy

Safety Glazing Certification Council and EU conformity documentation, so your inspector has evidence on day one.

Illustrated installation manual

Professional, diagram-led guidance written for on-site contractorsnot a photocopied leaflet.

Spare-part kit

Replacement rollers and sealing strips for immediate field maintenance, included with every shipment.

Honeycomb carton + reinforced wooden crate

Drop-test-validated packaging, reinforced for ocean freight and labeled to your delivery logic.

Wooden export crates labeled SHOWER DOOR with 8mm clear glass panel details, FRAGILE icons and green strapping
Export packinghoneycomb carton inside a reinforced wooden crate, labeled per unit
Domande frequenti

Frequently asked questions about our service workflow

Six questions our buyers ask most often — covering response time, sampling, post-vendita, garanzia, installazione, and long-term cooperation.

Can your team help review drawings before we place a formal order?

For Project BuyersSÌ. We provide a 24-hour DFM (Progettazione per la produzione) structural pre-check on every drawing submission. Il nostro r&D team reviews dimensions, structure assumptions, direzione dell'hardware, spessore del vetro, and packaging concerns before production starts — so the conversation is not limited to quotation only.

What happens if a shipment arrives with damaged parts?

For ImportersOur after-sales process checks photo evidence, batch information, and packing records first, then arranges spare-part or tempered-glass replacement according to the confirmed issue. Every order ships with a spare-part kit (rollers and seals) for immediate field repair, and our 5-year door / 3-year hardware warranty covers confirmed defects.

Do you support installation guidance for more complex structures?

Per gli appaltatoriSÌ. Every order includes a professional illustrated installation manual. For complex enclosure structures, our team provides online video guidance and 24-hour technical support response to reduce installation uncertainty for on-site contractors.

Can service support continue after the first order?

For Repeat BuyersThat is the expectation. Repeat buyers get continuity in configuration logic, packaging standards, and issue escalation. Gli stampi personalizzati vengono conservati per ordini ripetuti, and reorder production drops to 20–25 days. Our support is structured around longer-term cooperation, not one-off transactions.

What is your sample lead time and minimum order quantity?

For New BuyersIl tempo di consegna del campione è 15 days from confirmed drawing. Il MOQ inizia alle 10 set per i nostri modelli principali (JL712, JL139, JK1934, JP0206, JP0204, MODELLO D, JP103). Payment terms are 30% depositare + 70% saldo dopo l'ispezione pre-imbarco. NDA protection is available for exclusive hotel designs.

Which certifications do your shower doors carry for North American and European markets?

For Compliance TeamsOur glass carries SGCC (Safety Glazing Certification Council) for North America and CE (IN 12150) for Europe. We also hold ISO 9001, ISO 14001, and ISO 45001 management-system certifications. Glass standards met include ANSI Z97.1 (NOI), IN 12150 (Unione Europea), and AS/NZS 2208 (Australia). Certificate copies ship with every order.

Torna all'inizio
Hai bisogno di un preventivo veloce? Chatta con il nostro team di esportazione su WhatsApp.
    • English
    • العربية
    • Français
    • Deutsch
    • Italiano
    • Русский
    • Español
    • ภาษาไทย